Terms of Use

Welcome to Frolunora! These Terms of Use (“Terms”) govern your access to and use of the Frolunora website, products, and related services provided by Frolunora (“Company”, “we”, “us”, or “our”). By accessing, browsing, or using this website — including making a purchase — you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Acceptance of Terms

By using frolunora.com (“Website”), you acknowledge that you have read, understood, and agree to be legally bound by these Terms, along with our Privacy Policy. These Terms apply to all users of the Website, including browsers, customers, vendors, and content contributors.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this Website or make a purchase. By using this Website, you represent and warrant that you meet this eligibility requirement.

3. Use of the Website

You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the Website. You may not:

  • Misuse the Website by interfering with its normal operation or attempting to access it in an unauthorized manner.

  • Use automated tools, bots, scrapers, or scripts to extract data from the Website.

  • Post or transmit any content that is unlawful, harmful, abusive, defamatory, or infringes any third‑party rights.

We reserve the right to terminate or suspend your access if you violate these Terms.

4. Account Creation and Security

If you create an account on the Website:

  • You agree to provide accurate, current, and complete information.

  • You are responsible for safeguarding your account credentials (username, email, and password).

  • You accept responsibility for all activity that occurs under your account.

  • You agree to notify us immediately of any unauthorized use of your account.

Frolunora is not responsible for any loss or damage from unauthorized access to your account.

5. Product Information and Orders

5.1 Product Descriptions

We make reasonable efforts to present accurate product descriptions, prices, and images. However, we cannot guarantee that all content is error‑free, complete, or up‑to‑date.

5.2 Order Acceptance

Placing an order through the Website is an offer to purchase. We may accept or decline your order at our discretion. A contract is only formed when your order has been shipped and you receive a shipment confirmation.

5.3 Pricing

All product prices are denominated in US Dollars (USD) unless otherwise noted. Prices, offers, and promotions are subject to change without notice and may vary by region.

6. Payments and Billing

Payments must be authorized and processed by the payment providers integrated into the Website. By submitting your payment information, you represent that you have the legal right to use the payment method. You agree to pay all charges incurred by you or anyone using your account or payment method.

7. Shipping and Delivery

Shipping methods, timelines, and delivery terms are governed by our Shipping Policy. By placing an order, you agree to those terms, including estimated delivery times and applicable fees.

8. Returns and Exchanges

Our Return & Exchange Policy applies to product returns and exchanges. By purchasing through this Website, you agree to the terms and procedures outlined in that policy.

9. Intellectual Property Rights

All content on the Website — including text, images, graphics, logos, designs, trade names, and software — is owned by Frolunora or its licensors and protected by applicable intellectual property laws.

You are granted a limited, non‑exclusive, non‑transferable license to access and use the Website for personal, non‑commercial purposes. Any other use of Website content without express written consent is strictly prohibited.

10. User Content and Reviews

If you choose to submit reviews, comments, photos, or other content:

  • You grant Frolunora a non‑exclusive, worldwide, royalty‑free, perpetual license to use, modify, reproduce, distribute, and display that content for any lawful purpose.

  • You represent and warrant that you own or have the rights to submit the content and that it does not violate these Terms or any third‑party rights.

Frolunora reserves the right to remove, edit, or refuse to display any user‑submitted content for any reason.

11. Prohibited Activities

You agree not to:

  • Interfere with the security or functionality of the Website.

  • Attempt to gain unauthorized access to another user’s account.

  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code or modify Website components.

  • Use the Website for any activity that violates laws or promotes illegal activities.

12. Disclaimers

The Website and all content and services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express or implied. To the fullest extent permitted by law, Frolunora disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non‑infringement, and uninterrupted access.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Frolunora and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Website, even if advised of the possibility of such damages.

In no event shall Frolunora’s total liability exceed the amount you paid for the products purchased through the Website that gave rise to the claim.

14. Indemnification

You agree to defend, indemnify, and hold harmless Frolunora and its officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, and costs (including attorneys’ fees) arising out of:

  • Your use of the Website.

  • Your violation of these Terms.

  • Your violation of third‑party rights.

15. Governing Law and Jurisdiction

These Terms and any dispute arising out of or related to these Terms shall be governed by and interpreted in accordance with the laws of the State of California, USA.

Any dispute, claim, or controversy arising from or relating to these Terms shall be brought exclusively in the federal or state courts located in Los Angeles County, California, and you consent to the personal jurisdiction of such courts.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

17. Contact Us

If you have questions, concerns, or need assistance regarding these Terms of Use, please contact:

📧 Email: service@frolunora.com
📞 Phone: (+1) 914‑786‑5833
📍 Address:
Frolunora
8552 West Knoll Drive
West Hollywood, CA 90069
USA